Refund policy

Returns
You can start a return within 30 days of delivery. To be eligible, the item must be unused, in the same condition you received it, and in its original packaging. We need your order number or other proof of purchase.

How to start a return
Email sales@dealerdepotusa.com with your order number and the items you'd like to return. Then mail the items to:

Dealer Depot USA
9067 Adams Ave
Huntington Beach, CA 92646

Please don't send your return to the manufacturer.

Return shipping
You're responsible for the cost of shipping your return. If an item arrived damaged, defective or wrong, we cover return shipping. Original shipping costs aren't refundable. For returns worth more than $75, we recommend a trackable shipping service or shipping insurance, because we can't guarantee we'll receive your return.

Refunds
Once we receive and inspect your return, we'll email you to confirm it arrived and let you know whether your refund is approved. Approved refunds go back to your original payment method. Items that aren't in their original condition, or are damaged or missing parts for reasons that aren't our fault, may get only a partial refund.

Damaged, missing or wrong items
If your order arrives damaged, is missing items or isn't what you ordered, email sales@dealerdepotusa.com within 30 days of delivery. Include your order number and photos, and we'll make it right.

Exchanges
We replace items only if they're defective or damaged. Email sales@dealerdepotusa.com to arrange a replacement.

Questions?
Email sales@dealerdepotusa.com.